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NOTICE

제목 INTERNATIONAL SHIPPING INFORMATION
작성자 낸시렐라 (ip:)
  • 작성일 2017-12-17
  • 추천 추천 하기
  • 조회수 37
  • 평점 0점

 

 

 

NANCYRELLA  now offers world wide shipping:)

please check the shipping conditions below:)

 

 

 

 

 

Shipping method: EMS
We provide the following international shipping rates:

 

 

 

 

 

For purchases amounting to $0~$150= shipping fee is $30

For purchases amounting to $150~$350 = shipping fee is $20

For purchases amounting to over $350 = shipping is FREE*

 

 

 

**Only apply to the following countries:

USA, Canada, Australia,New Zealand, Japan, China, Hong Kong, Taiwan, Singapore,

Cambodia, Laos, Macao, Malaysia, Mongolia, Myanmar, Thailand, Vietnam, and the Philippines.

 

 

**Shipping costs will vary for all other countries depending on package weight and destination.

 

 

 


SHIPPING DURATION
Orders take 3-12 business days to process. Depending on the status of our manufacturers, some products may take longer. Because of the nature of the Korean fashion market, some delays are inevitable and can delay your order by up to 20 business days. Please kindly understand that "NANCYRELLA" does NOT offer cancellations due to these delays. One thing to note is that these delays are true for ALL customers of our brands, Korean and foreign alike. We would like to assure our customers that we will do everything we can to deliver your order as fast as possible to wherever you are. In case of delays, please know that we are working to serve you best. We would like to warn our customers in advance that all footwear are likely to take longer due to their popularity and manufacturing process. Please keep this in mind and order well in advance from the date you need it, to ensure they arrive in time! Your tracking code will be sent to you via email once it is shipped. Shipment takes 3-12 business days, although certain regions may take longer. If your package does not arrive within 8 business days from shipment, please contact our customer service center.

 

 

 


CUSTOMS
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.  All related fees are the responsibility of the recipient.  If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.  All related costs (return shipping, etc.) will be deducted from the refund.

 

 

 

 

 

 

FAILURE TO DELIVER
"NANCYRELLA" is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 3 weeks, we reserve the right to dispose the shipment.

 

 

 

 

 

 

 

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